Join the Mistero Milano loyalty program

Every customer - both regular and new - who agrees to participate in the loyalty program and accepts the regulations will be able to collect points within it. Any adult person as well as legal entities and organizations based in the territory of the Republic of Poland can become a participant in the program.
 

Points are not awarded for the purchase of services and products that are excluded from sales covered by the Program. This includes training and conference services, marketing products and antivirus products. Points in the Program are not calculated on delivery costs.

Points are awarded only for purchases via the online store www.misteromilano.pl. Points will not be awarded for purchasing products on websites other than the official store.

Any customer, whether new or returning, who consents to participate in the loyalty program and accepts the terms and conditions, will be able to collect points within it.

Points are awarded for the following:

• Purchases - every spent dollar earns 1 point
• Each verified and moderator-approved product review - 10 points One-time points are awarded for:
• First order after joining the program - 50 points
• Granting marketing consents - 100 points

Voucher 10zł -> 200 points + minimum order of 35zł

Voucher 25zł -> 500 points + minimum order of 50zł

Voucher 40zł -> 800 points + minimum order of 80zł

Voucher 50zł -> 1000 points + minimum order of 100zł

Voucher 100zł -> 2000 points + minimum order of 200zł

Voucher 200zł -> 4000 points + minimum order of 400zł

Customers can check the number of earned points by logging into their account in the Loyalty Program section, where a detailed point history will be provided in the form of a list, along with information about the activity. Points are immediately credited to the account when an order is placed, and their "activation" occurs according to point 5.

The list of available vouchers will be visible in the account of each program user and displayed in the shopping cart for logged-in users. Vouchers will only be active once a sufficient number of points for their use is reached. To use a voucher, customers should add selected products to the cart and then select a voucher (if the customer has a sufficient number of points in their account, the voucher will be automatically selected). Clicking on the active voucher will apply the discount and change the cart's total price. The voucher value is distributed proportionally to all products in the cart.

Points for orders have a "pending" status until the return period expires (which is 30 days), and they change to "shipped" status after 35 days. During this time, points are queued (grayed out).

Points are valid for the entire duration of the loyalty program. The validity of collected points is one year from the date of acquisition, and after 30 days from their purchase, any unused points will expire.

In the case of product returns, order cancellations, or other changes to the order, points are automatically adjusted to the post-change state. In the case of partial product returns, the system will automatically calculate the correct number of points from pending points.

No, accumulated points and the benefits associated with them are tied to a specific individual and cannot be transferred. Therefore, they cannot be moved to another user or to different accounts of the same user.

No, customers who make purchases without registering do not receive points for their purchases.